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HP Recommended
HP651DN printer
Microsoft Windows Server 2008

Delivery of different toner for HP M651DN printer when new purchased (together with printer) from Vendor in Nov 2014.

How to replace correct ones?

 

Different toner type:

653A (CF321A & CF322A & CF323A)

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended
I would contact the vendor you bought the toner from. The toner does not have an expiration date so it should still be good toner to use in the correct printer and they should take it back. If it was a special price when you bought the printer then I would insist on replacement cartridges at the special price.

If my post resolves your issue please click the accepted as solution button under it.


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View solution in original post

1 REPLY 1
HP Recommended
I would contact the vendor you bought the toner from. The toner does not have an expiration date so it should still be good toner to use in the correct printer and they should take it back. If it was a special price when you bought the printer then I would insist on replacement cartridges at the special price.

If my post resolves your issue please click the accepted as solution button under it.


To thank a Tech for a post click the thumbs up button under the post.

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