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LaserJet 500 colorMFP m570dw
macOS 10.14 Mojave

hi!

 

Theres wayyy to much black, can't figure out how to fix it, I've tried cleaning, calibrating  etc. I'm thinking maybe it could be the new cartridge? 

 

See photos 

 

Thankyoua.jpgb.jpg

1 ACCEPTED SOLUTION

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HP Recommended

I would bet you have a defective cartridge,  have to tried getting the old one back in to test?

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



View solution in original post

1 REPLY 1
HP Recommended

I would bet you have a defective cartridge,  have to tried getting the old one back in to test?

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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