Tray 2 media sensor component part number

[davidzuts]

Send me a private message with your email and I will send you instructions in pdf form. I can not post or attach the document for public viewing.

[8e]

in response to the question "How would you break something that is sticking into tray 2 when changing a toner cartridge? " how is that a helpful response to fixing the situation.  The fact is that the sensor was broken and it happened directly after replacing the toner cartridge.  Whether or not it was the actual replacement of the toner cartridtge or due to some other failure should not prevent shedding light on how to get it fixed. 

Does someone at HP have a suggested fix or is the equipment considered cheap and disposable as opposed to repairing?

[kmbannar]

Re: M402dn Tray 2 media sensor component part number

‎09-14-2017 07:18 AM

Send me a private message with your email and I will send you instructions in pdf form. I can not post or attach the document for public viewing.

davidzuts can you give me your contact info so you can send me the instructions?  Thank you

[davidzuts]

When you are logged in click on my name and on the right side will be a contact me section and just click on the line to send user a private message. In your message give me an email where I can send insructions.

[Copier-Pro]

I will try and give some ideas.If you have all the broken pieces maybe rebuilding the sensor can solve the problem.I had to do this a few times and found it to be the easiest way of getting the printer to work again.Even with the part no; sometimes it is not possible to get the part from the suppliers.Rebuilt the flag and try to solve the problem.

[olwmiller]

Hello,

Did you find the instruction on how to remove and replace the tray 2 sensor. I really would appreciate it.

With Thanks.

[kmbannar]

Yes. message David Zuts.  He will email them to you.  I deleted the email b/c you have to take the printer apart to switch the sensor.  I ended up buying a new printer.

[cinellge]

Have the same issue, looking for proper procedure to remove and replace.  I found a repair manual but does not include this procedure.  I'd like to as if someone would be nice enough to please send me the manual being mentioned that is not readily available to public?

[Personal Information Removed]

[kevin-t]

Hello,

Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue. 
To be more helpful with your post, you can add key information if you desire: 
1. Product Name and Number (please do not post Serial Number)
• Example: HP Pavilion DV2-1209AX or HP Deskjet 3000 Printer CH393A
2. Operating System installed (if applicable)
• Example: Windows XP, Windows Vista 32-bit, Windows 7 64-bit
3. Error message (if any)
• Example: ""Low disk space"" error in Windows
4. Any changes made to your system before the issue occurred
• Examples: Upgrading your Operating System or installing a new software; or installing new hardware like a printer, modem, or router.
If you have any other questions about forum posting, please feel free to send me a private message!

Thank you