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- LaserJet Printing
- Re: Trouble installing HP LaserJet 1018 printer on Windows 1...

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08-18-2019 10:36 AM
I have a HP LaserJet 1018 printer that I am trying to use. The computer recognizes the printer when I use the HP scan and print doctor but does not properly install the driver. I have followed the suggested links:
I followed the driver installation instructions and had to manually add the driver (it was not automatically detected). I used the Windows Update to search for driver. I got the message "Windows was unable to get a list of devices from Windows Update. Please try again." [I tried several times. The internet was working. I also tried restarting the computer and the printer.]
08-18-2019 11:30 AM
Hi,
From the start menu click the gear icon to access Windows Settings.
Click Update & Security and be sure to install any available update.
Restart your PC as instructed and check under Update & Security for any further updates, repeat the same till your computer is fully up to date.
now check for any difference while clicking Windows Update during the Add Printer wizard/
May you see any difference?
Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂