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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎11-19-2018 11:01 AM

HP Recommended
Product: Laserjet Enterprise M608
Operating System: Microsoft Windows 7 (64-bit)

I am trying to print labels using Envelope Designer.  The size that is listed in the setup is 8.5 x 11.  When I send the print job to the printer I get an error "The selected printer HP Laserjet m608 cannot use the paper size defined for this mail piece.  Please select a different printer"

 

I have tried another printer just to test it and it prints fine on that machine.  The other machine is a HP Laserjet M506.

 

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