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‎02-05-2020 07:31 PM

HP Recommended
Product: Color laser jet Pro MFP M477fnw
Operating System: Microsoft Windows Server 2012 and older

I am Unable to Print from windows server 2008 r2 from my Color laser Jet Pro MFP M477fnw. Also i am able to print from different computer on the network. i uninstall the the driver and reinstall the driver but same problem. https://support.hp.com/ca-en/drivers/selfservice/hp-color-laserjet-pro-mfp-m477-series/7326560/model... i even download all the requirement for the windows server 2008 r2.

1 REPLY 1

‎02-05-2020 11:51 PM

HP Recommended

If you are just looking to print, then download the HP UPD (Universal Print Driver), manually configure a Standard TCP/IP port when you are adding the printer and use the UPD driver. 

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