Unable to access Apps on printer

[Snowy1230]

Hello, I am unable to acces Apps from my printer. I don't have it connected to any computer by usb. I have the HP ePrint on, Wifi Direct on and Network Wi-Fi On. 

The message I am getting shows: "The service may be busy. Retry later. If the problem continues, check for firmware updates."

I have tried many things to get it fixed. I have restarted the printer and followed the steps: 

(1) Turn the printer on, if it is not already on.

(2) Wait until the printer is idle and silent before you continue.

(3) With the printer turned on, disconnect the power cord from the rear of the printer.

(4) Unplug the power cord from the wall outlet.

(5) Wait at least 60 seconds.

(6) Plug the power cord back into the wall outlet.

NOTE: HP recommends connecting the printer power cord directly to the wall outlet.

(7) Reconnect the power cord to the rear of the printer.

(8) Turn on the printer, if it does not automatically turn on.

Please help, thank you!!

[Echo_Lake]

@Snowy1230
Thank you for posting on the HP Support Community.

Let's try disabling and enabling web service:

Touch the HP ePrint icon, and then touch Settings. Or navigate to the Web Services menu under Network Setup or Wireless Settings. The Web Services status displays with enabling instructions. Once it's done try sending a print job.

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

[Echo_Lake]

@Snowy1230
Glad to hear that the issue is resolved. If you need any help, feel free to reach out to us.

Have a great day!
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.