• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Locked

‎01-27-2018 12:05 AM

HP Recommended
Product: LaserJet CP2025
Operating System: macOS 10.13 High Sierra

Have any Mac users had luck installing the HP Color LaserJet CP2025 Printer driver after updating to 10.13.2 (or thereabouts?). The info page says it runs on Mac OS X 10.9 , so I was hopeful  - but the installer crashes right after starting. The driver was also last updated August 2014. Maybe there's a newer, magic driver that works for all LaserJets? 

2 people had the same question
2 REPLIES 2

‎01-27-2018 06:24 AM

HP Recommended

Hi,

You shouldn't use any installer to install your printer on High Sierra (10.13), the drivers are available via Apple Software Update.

 

Following these steps should allow installing the printer successfully on your Mac:

https://support.hp.com/bg-en/document/c04510394

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

‎04-11-2018 11:12 PM

HP Recommended

The drivers were not readily available via Software Update but rather were downloaded and installed automatically after I did the ol' disconnet-and-reconnect trick as the HP site link advised. Thanks!

Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.