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‎11-25-2018 05:22 AM

HP Recommended
Product: Laserjet 1102w
Operating System: Microsoft Windows 10 (32-bit)

Pavilion laptop on windows 10 ( not sure if 32 or 64 bit). Hp laserjet 1102w. Prints from ipad but not from windows. Tried all the recommendations. Cleared queue, disconnected and reconnected power, stopped and started spoiler, moved printer to beside router in case it was a weak wifi signal.  There are 3 laptops all connected to wifi, would that be an issue? 

A second printer, hp office jet 7510, connected to router by data cable, prints fine from all devices.

1 REPLY 1

‎11-25-2018 11:04 AM

HP Recommended

Hi,

Try following below utility by selecting Fix Printing:

http://ftp.hp.com/pub/printers/hppsdr/patches/HPPSdr.exe

 

Be sure to follow any steps including restarting your PC when required,  then try printing and check for any change.

 

Shlomi



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