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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎08-03-2017 11:41 PM

HP Recommended
Product: HP CP4025

Hi, 

 

I am trying to print using a Dell Inspiron Laptop to a HP CP4025 i have dowloaded the drivers and can see the printer in my list of printers but when i send a document to print i get an error message saying my laptops USB 3.0 port will not compatable with the printer USB 2.0 port, can anyone advise how to remedy this?

 

Thanks

Andy

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