• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Locked

‎12-20-2017 07:09 AM

HP Recommended
Product: HP LaserJet Pro 400 Printer M401 series
Operating System: Microsoft Windows 10 (32-bit)

Where is  the waste toner box located on Laser Jet Pro 400 color M451mw printer?  I inherited the printer from a co-worker without documentation. Diagnostic info found online is not helpful. Thank you!

2 people had the same question
3 REPLIES 3

‎12-20-2017 08:24 AM

HP Recommended

As far as i know there is no toner waste bin that should be emptied in this model.Hope this will help.

I am A certified Copier Technician.
It is so nice to give some help where possible and the forum is a great idea Thank You.Sometimes a picture speaks louder than words to find a solution.Should you find my help use full just give some credit for my effort please.
.Thank You.Copier-Pro
If you found this post helpful, you can let others know and also show your appreciation by clicking the “Accept as Solution”button, “Thumbs up" button!

#################################################################
I'M NOT AN HP EMPLOYEE AND DO ANSWER THESE QUESTION ON MY OWN BEHALF.
#################################################################

‎12-20-2017 08:58 AM

HP Recommended

Thank you.  But why am I receiving a notification that the wate toner box is full if there's no box only a small hopper? Do I need to empty the hopper?  If so, how?

‎12-20-2017 12:32 PM

HP Recommended

Never had this before but try a reset.

https://www.youtube.com/watch?v=lHoFC8W4KXw

 
Reset HP LaserJet Pro 200 & 400 MFP series
Reset HP LaserJet Pro 200 & 400 MFP series
youtube.com/watch?v=lHoFC8W4KXw
permanent storeage init, cold reset, NVRAM reset, NVRAM init HP Laser Jet Pro series How to Reset HP LaserJet Pro 200 series How to Reset HP LaserJet Pro 400 series
I am A certified Copier Technician.
It is so nice to give some help where possible and the forum is a great idea Thank You.Sometimes a picture speaks louder than words to find a solution.Should you find my help use full just give some credit for my effort please.
.Thank You.Copier-Pro
If you found this post helpful, you can let others know and also show your appreciation by clicking the “Accept as Solution”button, “Thumbs up" button!

#################################################################
I'M NOT AN HP EMPLOYEE AND DO ANSWER THESE QUESTION ON MY OWN BEHALF.
#################################################################
Reset HP LaserJet Pro 200 & 400 MFP series
Reset HP LaserJet Pro 200 & 400 MFP series
youtube.com/watch?v=lHoFC8W4KXw
permanent storeage init, cold reset, NVRAM reset, NVRAM init HP Laser Jet Pro series How to Reset HP LaserJet Pro 200 series How to Reset HP LaserJet Pro 400 series
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.