Web services

[darubin]

I am trying to login to web services for Officejet 3830. I can access the web page but everything is locked. I have tried every hp username and pass as well as the generic ones. I have and can access instant ink page but not this. I can access the web shopping page account but not this, I can access every page on the hp site and log in to each account, but not this. I printed out the printer information but it is not helpful or I do not see how it could be. I have the printer email address, but not sure how that is used for anything other than e-print. I do not want to e-print, I want to be able to manage the printer settings via the embedded web services or server, through the hp printer utility tool and/or the IP address. 192.168.0.4 is not it. It was fine before but not now. Please advise. Thank you, darubin

[kevin-t]

Hello,

Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue. 
To be more helpful with your post, you can add key information if you desire: 
1. Product Name and Number (please do not post Serial Number)
• Example: HP Pavilion DV2-1209AX or HP Deskjet 3000 Printer CH393A
2. Operating System installed (if applicable)
• Example: Windows XP, Windows Vista 32-bit, Windows 7 64-bit
3. Error message (if any)
• Example: ""Low disk space"" error in Windows
4. Any changes made to your system before the issue occurred
• Examples: Upgrading your Operating System or installing a new software; or installing new hardware like a printer, modem, or router.
If you have any other questions about forum posting, please feel free to send me a private message!

Thank you