Where can I find the CLJM477 Scan software? HP Smart does not work with my printer

[Thomas923]

I have a new computer and went to download the software and drivers for my M477 printer.  I can print to it over wifi, but the HP Smart software cannot locate the printer.  Consequently, I am trying to locate the CLJM477 Scan software so that I can scan with the printer.  Any thoughts as to where I can find this?  It does not show up in HP support or in the Microsoft Store.

[Repairatrooper]

Your best bet that requires no software, if you are just looking at getting documents and images on to your computer for further processing by another application is to simply configure a scan to folder for your computer, this requires no Smart Software. 

[Thomas923]

Thank you - I did like using the CLJM477 Scan software as it gave me a number of options for scanning properties.  Do you know where I might find it, or how to resolve the issue HP Smart is having in finding my printer?

[Repairatrooper · Accepted solution]

I work primarily in Enterprise support, where we rarely use HP Smart. We do however often configure the HP Universal Twain driver which provides pretty much the same thing. While designed for Enterprise products it does support 400 series products with no problem. Follow the instructions here https://support.hp.com/ca-en/document/c05300654

[Thomas923]

Thank you and I found the link and was able to get things working.  There were a few differences from the web instructions relative to the menu options, but I found everything fine.  I appreciate the help.

Additionally, I also found a piece of software that also works, but it requires a few additional steps as it makes searchable scans but at least it is free - https://www.naps2.com/