• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Locked

‎03-23-2019 05:43 AM

HP Recommended
Product: HP laserjet m102w
Operating System: Microsoft Windows 10 (64-bit)

on similar topic here:

https://h30434.www3.hp.com/t5/LaserJet-Printing/Where-is-OK-button-on-HP-LaserJet-M106w/m-p/6802719#...

Nyckolay asked for support on m106w OK button, required to register his printer in google cloud...

Unfortunately, noone helped him and he had to find the solution on his own, updating the firmware of his printer...

Unfortunately, I have the same issue - no OK button, manual not updated (as I can see) and my frustration on HP products again overwhelming my head... Ah! And no, I don't know how to upgrade the firmware on my own.

So... can anyone help me, how to register the printer, without OK button and while all given above solutions didn't work (yes, I've checked them all with similar results)?

1 REPLY 1

‎03-24-2019 04:38 PM

HP Recommended

@Artur_S

 

Welcome to HP Support Community

 

You can download the Firmware from this Link: https://support.hp.com/us-en/drivers/selfservice/HP-LaserJet-Pro-M102-Printer-series/9365392/model/9... and follow the onscreen instructions

 

To setup your printer with Google Cloud, please follow the instructions in this Link: https://support.hp.com/in-en/document/c02817255

 

Let me know how it goes

 

Thank you and have a great day 😊

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

 

KrazyToad
I Am An HP Employee

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.