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‎02-03-2017 11:10 AM

HP Recommended
Product: Laserjet M1132 MFP
Operating System: Microsoft Windows 10 (64-bit)

Laserjet M1132 MFP is recognized as an optical driver and not a printer hence install fails. I DO NOT have a HP install CD so I can not pursue that option. I've read other online solutions and they all seem to require an PP CD. Thanks, WIll

2 REPLIES 2

‎02-03-2017 12:01 PM

HP Recommended

Hi,

Disable HP Smart Install using the HP Smart Install Utility below by pressing the Disable button:

http://ftp.hp.com/pub/softlib/software12/COL53553/Im-129228-1/LJM1130_M1210_SI_Utility.exe

 

Next unplug the USB and reconnect it, it should no longer be recognized as a CD driver.

 

Shlomi



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‎11-10-2017 06:14 AM

HP Recommended

hello,

 

I also have this problem. I used the utility you linked to and it did disable the HP smart Install USB Device, but i still cannot access my DVDRW.

 

the usb device and my DVDRW (which is listed as a CD-ROM) are somehow linked together.

 

does HP have a fix for this?

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