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‎02-12-2018 06:37 AM

HP Recommended
Product: Laser Jet Pro M12w
Operating System: Microsoft Windows 7 (64-bit)

The printer is new to my PC; it works fine from Windows, but not from an iPad.

 

The printer is configured as wireless, and printing works fine although the IP-address listed for direct print on the configuration sheet does not respond.

 

On the iPad the printer is listed under WiFi settings, but when I ask it to print the message No Airprint printer found comes up.

1 ACCEPTED SOLUTION

Accepted Solutions

‎02-12-2018 07:42 AM

HP Recommended

Hi,

The M12w model does not support AirPrint as listed below:

https://support.hp.com/ph-en/document/c03722645

 

You may print to your printer via HP Smart as listed below:

https://support.hp.com/ph-en/document/c03561640

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

2 REPLIES 2

‎02-12-2018 07:42 AM

HP Recommended

Hi,

The M12w model does not support AirPrint as listed below:

https://support.hp.com/ph-en/document/c03722645

 

You may print to your printer via HP Smart as listed below:

https://support.hp.com/ph-en/document/c03561640

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

‎02-12-2018 08:28 AM

HP Recommended

I should have known by now (I am a retired IT pro LOL) that instructions often need to be followed very literally. The distinction between the different types of wireless print had escaped me. Thank you very much!

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