12-20-2019 04:51 PM
I have a LaserJet p1006 connected via USB to an iMac. The printer is then shared by the Imac so I can print wirelessly from my laptops etc. I just got a new Surface Pro running windows 10.
The surface finds a wireless printer (let's say called B), but refuses to connect to it. On my old windows 10 laptop, it find this printer B but also finds the printer under a slightly different name (A) and works fine. The HP wizards find printer B but refuse to connect or work. For some reason it cannot find the printer called A
Does anyone have a proven way to share a LaserJet in the way I describe.
12-21-2019 08:21 AM
Hi all - some developments on this issue.
I've got the printer shared via an IP address. I can print to it, open the queue and see details all the details of the printer but it still doesn't print... I can send test pages to it from device manager etc, or print a test page from the printer queue itself - they appear in the queue but don't print.
Print & Scan doctor 5.3 can find it but couldn't fix it. I've updated drivers etc. I can print to the printer fine from 2 other Windows 10 machines.
Any tips welcomed! Thanks
12-24-2019 09:38 AM - edited 12-24-2019 09:45 AM
@jc1720, Welcome to HP Support Community!
This document shows you how to share the printer https://support.apple.com/en-in/guide/mac-help/mchlp2424/10.15/mac/10.15. (This is a third-party link. Please do not click on any ad, image, download, popup or link or anywhere else as this is a third-party link meant only for viewing information).
I recommend you delete the driver and root level, follow the steps below:
1) In Windows, search for and open Programs and features
2) Select your HP Printer
3) Select Uninstall
4) In Windows, search for and open Devices and printers
5) In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose ‘Delete’ or ‘Remove Device’
6) Open up the run command with the “Windows key + R” key combo.
7) Type printui.exe /s and click Ok. (Note: there is a space in between “printui.exe”
😎 Click on the “Drivers” tab
9) Look for HP Printer driver. If you see it Click on it and click Remove at the bottom
10) Select Ok
11) Select Apply and Ok on the Print Server Properties windows
12) Close Devices and Printers.
Try the Windows built-in drivers. Follow the steps below:
• Go to Control Panel - Devices and printers - Click on "Add printer" and follow the on-screen instructions.
• When the page prompts for the drivers, select "Windows update". The driver list will be updated.
• Click HP, Hewlett Packard, or Hewlett-Packard in the Manufacturer pane, and then click the name of your printer in the Printers pane.
Refer to this document HP Printers - Installing and Using the Windows Built-in Print Driver for help.
Hope this helps! Keep me posted.
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