Won’t print and doesn’t have any error messages

Kaydence9 · ‎06-04-2020

My printer won’t print anything, it was printing before and then one night just stopped, there is no error messages or blinking lights, my computer didn’t get updated it still has ink and paper and the power is on but it won’t print.

Repairatrooper · ‎06-04-2020

If you try to print a demo page by holding the green button for 5-10 seconds does a page print?

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Kaydence9 · ‎06-04-2020

Yes, it printed a page

Repairatrooper · ‎06-04-2020

I would try reinstalling the printer, if the test print works then most likely the problem is on the PC not the printer itself.

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I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.

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