cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
New member
2 1 0 0
Message 1 of 4
156
Flag Post
HP Recommended

attention light and Ready light blinking

HP Laserjet Pro M28W

Hello,

I have recently purchased a LaserJet PRO MFP M28w and I have been satisfied with it for a couple of months.

Suddenly it stopped working. When I switch it on, I only get the Attention light and the Ready light blinking which is normal in the initializiation phase, but I get stuck with it. 

 

The printer is still under guarantee coverage, but before service it, can I try something else (e.g. hard reset? )

 

Thanks in advance

 

3 REPLIES 3
Highlighted
HP Support Agent
HP Support Agent
20,508 20,496 1,362 2,020
Message 2 of 4
117
Flag Post
HP Recommended

attention light and Ready light blinking

@MarioSto,

 

Welcome to the HP Support Community!

 

I reviewed your post and I understand that the printer is not working and the front panel lights are blinking.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you follow the steps in the below article and check if it helps.

 

https://support.hp.com/in-en/product/hp-laserjet-pro-mfp-m28-m31-printer-series/16647082/model/16647...

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

0 Kudos
Highlighted
New member
2 1 0 0
Message 3 of 4
108
Flag Post
HP Recommended

attention light and Ready light blinking

Hi The_fossette

 

thank you for your reply.

I have gone through the article mentioned, but unfortunately it did not help.

Actually my printer is stuck with only attention light and Ready light blinking

 

In the article I can just read that "This condition occurs when the printer is too hot to continue printing. To resume printing, wait for the printer to cool down" and no other solution is provided.

Can you please help further?

Thanks anyway for trying to support!

 

Ciao

MarioSto

 

0 Kudos
Level 11
Level 11
3,865 3,849 403 821
Message 4 of 4
106
Flag Post
HP Recommended

attention light and Ready light blinking

Can you confirm, both lights are blinking or one is on and the other is blinking.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
0 Kudos
Be alert for scammers posting fake support phone numbers on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation