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- Printers
- LaserJet Printing
- auto select not working

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12-13-2017 09:29 AM
My window 10 and my HP M506 don't work well together. Everything I print wants to go to manual feed. I have manual feed set a window envelope #10 and tray 2 is plain letter size, tray 3 as pre-printed letter.
Auto select still wants to use manual feed tray, you can go the long way around by going to prefereces and change trays except for e-mails from outlook 365. E-mails will only go to manual feed.
Manual feed door is empty and closed, it will still select manual feed. Every print job is held up until I open the manual feed door and put paper in it.
I have had HP printer for over 20 years and all execpt this M506 would select tray 2 or 3 correctly and would only consider the manual feed "IF" is was open and had paper or envelopes loaded.
12-14-2017 04:41 AM
Using Auto select implies that the source paper tray will be selected using the paper size and paper type attributes specified for the print job (via a Print Preferences dialogue, or equiivalent).
The printer will attempt to match these attributes to what it believes it has in each of its cassette trays.
If it cannot find a match, then the printer will prompt for instructions; the prompt should show what size and type of paper is being requested by the print job; for example:
Load Tray 1 Letterhead Letter
indicates that paper of size = Letter and type = Letterhead has been requested.
What does a Configuration Report from the printer show for the paper tray settings?
How does this compare with what is being requested (in terms of paper size and type)?