• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Locked

‎06-22-2017 08:37 AM

HP Recommended
Product: hp Color LaserJet Pro MFP M177
Operating System: Microsoft Windows 8.1 (32-bit)

Dear community,

 

I have a question about my printer. If i want to scan or print then I get a respons with code (45). I even can not find the printer at all if search between available printers.

 

Please help me. I am desperate...

 

With kind regards,

 

Auto3

1 REPLY 1

‎06-23-2017 02:15 PM

HP Recommended

Hi @auto3,

Welcome to HP Forums, this is a great place to get support, find answers and tips.


Thank you for posting your query, I'll be more than glad to help you.

I understand that you are unable to print or scan from your HP Color LaserJet Pro MFP M177 as you get an error code 45.

 

This issue could occur if the printer is not connected to the computer.

 

Let's go through a few steps that may help to fix this issue. 

 

And here are a few steps for you in the links below to setup the printer:

 

1. Wired Network Printer Setup (Windows)

 

2. Wireless Printer Setup

 

Let me know how this works.
 

You have a good day ahead.

Rainbow23 - HP Support.
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.