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Officejet4650
macOS 10.14 Mojave

I have recently changed my modem and now my printer does not recognize my WiFi connection. How do I get my computer to communicate with the printer?

1 REPLY 1
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@RBteach

 

A warm welcome to HP Forums! This is a great place to get support, find answers and tips to your technical queries.

Resetting the printer network settings may resolve the issue. Let's try these steps:

1.) Unplug your modem/router and leave it powered off.

2.) Restart your printer, from the printer control panel, swipe right and touch  Setup. Touch "Network Setup", touch "Restore Network Settings".

3.) Power off your printer

4.) Reconnect your modem/router and wait for it to re-establish its internet connection.

5.) Power on your printer.

6.) On the printer control panel, touch the Wireless icon .

7.) Touch the Settings icon .

8.) Touch Wireless Setup Wizard, then follow the instructions on the control panel to connect the printer to your wireless network.

Let me know how it goes!

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Have a great day!

Senan6806


I am an HP Employee

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