cp5225dn firmware installation

[bakkertje9]

Hello,

I am trying to install the latest 2014 firmware on my cp5225dn laserprinter.

I have downloaded the file/program but when i want to install it, I get an error which says that the printer is busy and i have to wait until the printer is finished or i have to check the control panel of the printer.

The printer is not busy, the control panel says it is ready.

What can i do? 

the hp firmware update program sees my printer, sees the present and the new firmware, but i just cannot get it in the printer ????

Please help ?

gr. Wim 

[Repairatrooper]

Are you able to print to the printer?  If not then some issue exists that you must resolve. In either case you will likely need to try a cold reset on the printer.

[bakkertje9]

Yes, I can print everything. The printer has no issues except for some kind of pdf's or logo's.

Some logo's are printed very bad and i  have one invoice that is send as pdf which does not print at all.

Other things are printed perfect. No issues...so i thought...I will update the firmware, but that just does not work.

Cold start does not help either.

[Alex-TATS]

Hi Bakkertje9,

Download the file: cljCP5225fw_20140619.5.rfu

If link does not work go there: ftp://ftp.hp.com/pub/networking/software/pfirmware

Then make your printer shared.

Then open a command prompt console and write the following command:

copy /b <drag and drop the .rfu file> \\<computer name>\<printer's shared name>

I hope this may help,

Cheers!

[bakkertje9]

Hi Alex-TATS,

Thank you for your help.

I think it might be the solution but i am not so educated to work in the terminal. I have tried to do it but every time i do it the terminal gives me an error.

This is the command i wrote 

copy /b Users/wim/Downloads/cljCP5225fw_20140619.5.rfu\\macbook\laserjet

It results in: 

-bash: copy: command not found

What did I do wrong ?

gr. Wim 

[Alex-TATS]

It should be like that:

C:\Users\Alex>copy /b C:\Users\Alex\cljCP5225fw_20140619.5.rfu \\myPC\CP5225dn

Careful about the spaces 

I hope this helps,

Cheers!

[bakkertje9]

Hi Alex-TATS,

Thanks again, but i am afraid i am still doing something wrong. 

Here is how i tried : 

macbook:~ wim$ copy /b C:\Users\wim\downloads\cljCP5225fw_20140619.5.rfu \\MacBook\laserjet

It results in: 

-bash: copy: command not found

When i try : 

macbook:~ wim$ C:\Users\wim>copy /b C:\Users\wim\downloads\cljCP5225fw_20140619.5.rfu \\MacBook\laserjet

it results in exactly the same:

-bash: copy: command not found

I copy and pasted your line of code and adjusted in my name and folder but it still does not help.

Am i soo foolish i cannot even copy and adjust the code or is there something else going on ?

I want to thank you for all your effort !

gr. Wim (from Holland 👍🏻)

[Alex-TATS · Accepted solution]

I am really sorry about that. I would like to help you more on this but I don't know much about Macs. Maybe another guy will shed some light on this. But this is the way how I do it and I know it works for me.

Sorry again

[bakkertje9]

Aha !

perhaps iT Will work in a windows environment.

I can do that too, but iT Will take a day or two before i have time for that.

i Will update before the end of this week👍🏻

Thanks again Alex-TATS !!

[bakkertje9]

I promissed to give an update.

I tried to update on a windows computer and it worked perfect !

No need to open the console, just downloaded the file and installed it without any problems.

To be sure i checked the internal printer website and it said that the firmware had upgraded to 20140619 😊

Conclusion: for updating firmware on a HP printer Windows is a must.....but after updating I am happy to turn back to my Mac environment 😉

Thanks for the help 👍🏻👍🏻

gr. Wim