defect RELEASE

[Meinero]

Product Name: HP LaserJet CP 1025

Operating System: Microsoft Windows Vista (64-bit)



STAINED PAGES COME OUT ON THE RIGHT SIDE

[Dvortex · Accepted solution]

Hello, @Meinero – Hope you are well 🙂
 

Thanks for reaching out to HP support forums! This is a wonderful location to converse with the community, get assistance and find tips.

Going through your post, I see that you are getting toner specks on your print outs. If you are experiencing toner specks or dots on the printouts, clean the paper path. This process uses a transparency to remove dust and toner from the paper path. Do not use bond or rough paper.

1. Make sure that the product is idle and the Ready  light is on.

2. Load paper in the input tray.

3. In the Windows system tray, right-click the Device Settings  icon and then click the product name.

4. Click the Device Settings tab.

5. Click the Print Cleaning Page button.

6. Check http://hp.care/2kPnJ8Q for detailed steps.

Please let me know if this resolves the issue, or if you require further assistance.

Good luck 🙂

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