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‎05-04-2020 04:50 PM

HP Recommended

how can I fix error 59.70 in my printer???

3 REPLIES 3

‎05-04-2020 07:47 PM

HP Recommended

Which printer? 

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‎05-04-2020 09:40 PM

HP Recommended

Laser jet pro mfp m477

Thank you!

 

‎05-05-2020 01:06 AM

HP Recommended

The manual states:

59.70 = Black developer motor startup error

This typically means the toner cartridge is binding up internally. Remove the black toner cartridge and look at the right end of it to find a couple of white plastic triangular pieces sticking out. One is for the drum and the other is the developer drive. Carefully grab and rotate each one about 1/2 to 1 turn (probably clockwise) with a pair of pliers so as to not damage them, in order to free them up to turn by the printer. Put it back in the printer and it should work OK now.

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