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‎02-12-2019 07:33 PM

HP Recommended
Product: office jet
Operating System: Mac OS X 10.10 Yosemite

This message keeps reappearing.  ox6100004a.  Unable to print. Spent 40 minutes on hold with HP today and need to print... help please. 

1 person had the same question
1 REPLY 1

‎02-16-2019 04:21 PM

HP Recommended

@cgibney123

Thank you for joining the HP Support Community

 

To provide you with an accurate solution, I'll need a few more details:

Could you please help me with the exact model name or the product number of the printer.

Is the carriage moving freely?

 

Keep me posted.

Cheers:)

Raj1788
I am an HP Employee 

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