factory default password on HP Laserjet Pro MFP M281

[KimG-PDG]

How do I reset the factory default password on HP Laserjet Pro MFP M281 without being online? 

[DavidSMP]

@KimG-PDG,

 Good Day.  A warm welcome to the HP community. I reviewed the case regarding issues with the admin password on your printer. Superb description, brilliant troubleshooting and terrific observations made before posting. Kudos to you for that. It will be a delight to assist you here.

To assist you with accurate information I would require more information regarding this:

• Did this occur after changing your router or ISP?
• Are you able to log into the EWS page of the printer from a computer browser?

For now, try these steps:

• Please perform a hard reset on the printer from this link: https://hp.care/2Jz3s4a and follow instructions from the section “Step 2: Reset the printer”
• Then restore factory defaults on the printer from this user guide link: https://hp.care/2kcwNG3 refer to page 96 for steps on how to do it.
• This should fix the issue. If it continues, then I will send a private message on how to perform an NVRAM reset on the printer or a super NVRAM reset on the printer that should fix the issue.
• Please check your Forum private message box for instructions from me on how to perform an NVRAM Reset or a Super NVRAM Reset.

Perform all these steps patiently as it is critical to resolving the issue. Good luck to you. I will keep a watch for your response.  

Let me know how it goes and you have a great day!

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

Take care and have a blessed week ahead. 🙂