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    Information
    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Note for common printer problems
Customers receiving the"will damage your computer" message along with others like "unable to access cups/tmp" or "'@%' cannot be opened" need to update their version of the macOS. Please check this article for more information: HP Printers - A [software component] will damage your computer message displays when printing or while installing (macOS) .
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false paper jam HP MFP M477

HP Recommended
HP MFP M477
Microsoft Windows 10 (64-bit)

There's definitely no paper stuck in there. I've tried both a hard reset and a factory reset, but still getting the same message. has anyone found a solution to this problem?

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HP Recommended

If you are getting a paper jam error message then either you have paper jammed in there or a flag is either broken or sticking. Check the fuser unit carefully, it is very easy to get a jam there that is not really visisble.

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