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‎08-08-2019 05:21 PM

HP Recommended
Product: LaserJet M15W
Operating System: macOS 10.14 Mojave

hi. i need to connect my printer to a new wireless network and thus i need to perform a full network reset to default values (as if i just unpacked the device). Please advise how to do it on my M15W

3 people had the same question
3 REPLIES 3

‎08-09-2019 05:03 PM

HP Recommended

hi.. Any help on this please?

‎08-09-2019 05:55 PM - edited ‎08-09-2019 05:55 PM

HP Recommended

Turn Printer off and then on while turning on  hold BOTH buttons on the Printer: The Red X (Cancel) and the WPS button, untill you see the lights flashing!

 

After that is done it should print out a configuration page. 

This will confirm that your settings have been reset. 

‎08-10-2019 02:33 AM

HP Recommended

This didn't help. The old wifi network is still in the printed configuration page.

 

I need help from HP please!

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