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cp1515n
Microsoft Windows 10 (64-bit)

Our colour printer HP1515n is giving hazzy colour printouts. Could anyone helpout?

1 REPLY 1
HP Recommended

@Sanjivkgp,

 

Thank you for posting this on HP Support Forums!

 

I see from your post that you're having issues while printing from your HP LaserJet printer. Don't worry we'll work together to help you find a solution.

 

To provide you with an accurate solution, I'll need a few more details:

Are you having this issue only while printing from one particular application or from all the applications. 

Did you try to clean inside the printer?

What happens when you try to print the diagnostic page?

Have you tried to check the settings.

 

In the meantime, let's try these steps here: 

 

Perform a Hard reset on the printer and make sure that the printer is connected directly to the wall outlet and not to the surge protector.

 

With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.

Remove USB cable, if present.

Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.

Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord and then plug back the power cord to the printer.

Turn on the printer and wait till warm-up period finishes and the printer is idle.

 

Next thing, I would suggest here is to follow the steps suggested in the support document for - HP Color LaserJet CP1514n, CP1515n, and CP1518ni Printers - Resolving Print Quality Issues

 

Could you please respond to this post with the details and with the results of the troubleshooting as this will help me in further assisting you.

Eagerly waiting for your response!

that said, If the information I've provided was helpful, 

give us some reinforcement by clicking the solution and kudos buttons, 

that'll help us and others see that we've got the answers!

Good Luck.

Jeet_Singh
I am an HP Employee

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