how long will HP toner be available for a discontinued printer?

[SFCohen]

I have an HP Color Laser Jet MFP M281fdw printer that I purchased a couple years ago. It's still going strong, but I noticed recently that it's been discontinued. I've seen numerous posts in this community about compatibility problems with third-party toner, so I intend to stick with HP toner as long as possible.

My question: how long will HP continue to manufacture toner for this specific printer - i.e., how soon do I need to stock up?

Thanks!

[=sfc=]

[sandytechy20]

@SFCohen

Welcome to HP support community.

There is no exact date specified to provide for toner availability.

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

[SFCohen]

Thanks, Sandy. If there's not an exact date, is there a general range of time, e.g., two years? Ten years? Or is there some way to get a little advance warning before the toner product is discontinued?

[=sfc=]

[sandytechy20]

@SFCohen

You can check HP part store to check the stocks:- Click here

However, there is no date or time available about the toner discontinuity.

Cheers.

[SFCohen]

First, that link goes to parts, not toner, so not helpful. Second, when I go to the page for toner (https://store.hp.com/us/en/mdp/toner-cartridges/hp-202-toner-cartridges#!&tab=vao), I don't see a way to "check the stocks" (i.e., how much inventory is on hand) - I can only see whether the toner is available or not. You do understand that going to the web site one day to find out the toner is unavailable is exactly what I'm trying to avoid, right?

I can understand if you can't give me an exact date when this toner cartridge will be discontinued, but it would be useful to know whether I'm looking at one year or ten...

[=sfc=]

[sandytechy20]

@SFCohen

This might require on one one interaction to assist you with this.

I request you to talk to HP support.

They might have multiple options to help you with this.

1. Click on this link - https://support.hp.com/us-en/contact-hp?openCLC=true
2. Select the country.
3. Enter the serial of your device.
4. Select the country from the drop-down.
5. Click on "Show Options".
6. Fill the web-form. A case number and phone number will now populate for you.

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

[SFCohen]

I can get through step 3 of your instructions (and sort of step 4 - it already knows my location). However, there is no "Show Options" (step 5).

[=sfc=]

[sandytechy20]

@SFCohen

I am sending you a private message with the steps to talk to HP support. Please check the mailbox icon at the top-right corner of this screen.

I hope this helps resolve this issue completely.