hp laserjet p1007 online but not printing

[amy66870]

printer online but not printing. no action when print command is given.

[Raj1788]

Hi @amy66870,

Welcome to HP Forums, 

This is a great place to get support, find answers and tips, 

Thank you for posting your query, I'll be more than glad to help you out 🙂

I understand that you are unable to print, seems like a connectivity issue.

Don't worry I'll be glad to help, however, to provide an accurate resolution, I need a few more details: 

Are you facing this issue after an update?

Did you try to make any changes in the settings?

If you have Windows 8 or 10, use HP Printer and Scan Doctor to automatically fix several types of problems that can cause the printer to go offline. Skip to the next step if your computer does not have Windows 8 or 10.

1. From the computer, you are trying to print from, download and run HP Print and Scan Doctor. When this link is clicked, HP Print and Scan Doctor is downloaded using your Internet browser's download capabilities.

2. After opening Print and Scan Doctor, read and respond to the screens to resolve the problem.

3. If the printer continues to go offline, continue to the next step.

If the issue persists, click here for further assistance.

Keep me posted, how it goes!

If the information I've provided was helpful.

Give us some reinforcement by clicking the solution and kudos buttons, that'll help us and others see that we've got the answers!

Good Luck.

[jkd251168]

No I have just setup window 7 ultimate and cannot print though printer is online butt there is no print job in queue

[jkd251168]

I have not made any changes in settings I have setup windows 7 ultimate and when I give print command there are no printing jobs in queue