hp laserjet p1102w wireless printer offline

[rj26]

Following the WPS methiod I believe (based on solid WiFi blue light on printer) I've established a wireless connection between my ARRIS DG2460 router and my HP P1102W printer; however, the system preferences on my Macbook Pro indicate my printer is offline so it won't print. I've restarted the printer but that didn't solve the problem so I then unplugged the router and plugged it back in after 10 seconds but that didn't work. The printer shows in my printers and scanners section in system preferences; it just indicates it is offline. Can someone please explain how to make the printer online? The printer will work if I connect it to my Mac using a USB cable but I prefer to print wireless. I'm not a computer tech person so appreciate any layperson explanations. Thank you!

[Rainbow23 · Accepted solution]

@rj26,

Welcome to HP Forums, this is a great place to get support, find answers and tips.

Thank you for posting your query, I'll be more than glad to help you.

I understand that you are unable to print from your HP LaserJet Pro P1102w Printer.

This issue could occur if the printer is not configured properly on the network.

Let's go through a few steps to resolve this issue.

And here's the step by step guide for you in the link: 'Printer Offline'

Let me know how this works.
 

You have a good day ahead.
 

[rj26]

THanks very much! Step 5 - resetting worked!

[Rainbow23]

@rj26,

You are welcome.

I am happy to know that the issue has resolved after resetting the print system.

I also appreciate your time and patience.

Feel free to ask your queries as this forum has some of the best people in the world available and ready to help.

It was a pleasure assisting you. You have a good day ahead also happy weekend.