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hp m477fdw
Microsoft Windows 10 (64-bit)

When printer powers on, after initalising, the load paper message appears and there is no ok button. Paper is loaded and paper sliders are in the correct place. Please see screen shot. Any suggestions?

Thanks

2E5D5098.JPG

1 REPLY 1
HP Recommended

Make sure that the paper tray is not damaged which might prevent the paper from lifting to the correct position.

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