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HP Recommended
hp 1102w
macOS 10.13 High Sierra

I'm told to just trash my perfectly functioning HP 1102w printer -- because it will not connect with Mac High Sierra 10.13.  It this true?

2 REPLIES 2
HP Recommended

@anne39

 

Thank you for joining HP Forums. 

This is a great place to get support, find answers to your technical queries.

 

I understand that you are in need of support. Don't worry I'll be glad to assist you.

 

I did a double check on the printer, as the printer doesn't support AirPrint this printer is not compatible with the High Sierra 10.13

 

As an alternate Installing a Mac Print Driver Using Apple Software Update

 

To install the HP driver through Apple Software Update, create a new print queue on the Mac.

   NOTE:

Where is the download button? Your HP drivers automatically download and install through Apple Software Update, but if you want to manually download drivers, go to HP Printer Drivers for macOS and OS X Mavericks and later (in English) or HP Printer Drivers for OS X Mountain Lion and OS X Lion (in English) on the Apple support site.

  1. Click the Apple menu, then click System Preferences.

  2. Depending on your operating system version, click Print & Fax, Print & Scan, or Printers & Scanners.

    Figure : Example of the Printers & Scanners window

     Example of the Printers & Scanners window
  3. Check if the name of your printer displays in the Printers list. Do one of the following steps, depending on if the printer is listed or not.

    • If your printer is listed, remove and re-add the printer to confirm communication and to make sure the correct driver is used. Click the name of your printer, then click the minus sign  to delete the printer. Once the printer is removed, click the plus sign , click Add Printer or Scanner, click the name of your printer, then continue to the next step.

    • If your printer is not listed, click the plus sign, click Add Printer or Scanner, click the name of your printer, then continue to the next step.

    • If your printer is not listed in the Add Printer or Scanner window, make sure the printer is connected to the Mac with a USB cable, or that it is on the same wired or wireless network as your Mac. See the Frequently asked questions in this document to resolve connection issues, try to add the printer again, then continue to the next step.

  4. Click the Use or Print Using menu, then select the name of your printer.

       NOTE:

    Selecting a Generic driver option from the Use menu can result in limited printer functionality.

    Figure : Select the name of your printer in the Use menu

    Select the name of your printer in the Use menu
  5. Click Add to add the printer to the list.

  6. Close the System Preferences window.

  7. Try to print, scan, or fax, depending on your printer functionality.

Click on this link: https://hp.care/2sYLagB for detailed assistance.

 

Keep me posted,

If the information I've provided was helpful, give us some reinforcement by clicking the solution and kudos buttons, that'll help us and others see that we've got the answers!

Have a great day!

Cheers:)

Raj1788
I am an HP Employee 

HP Recommended

Hello,

 

Your printer is Airprint compatible which means you do not need to install a driver. 

https://support.hp.com/us-en/document/c03722645

 

Please make sure to connect your printer and Mac to the same wireless network. The printer needs to be connected to 2.4GHZ network that is not Guest Network or Public Network. It cannot connect to 5GHZ network. 

 

You can then add the printer as an Airprint printer by following this document.

https://support.hp.com/us-en/document/c05635968#Mac_AirPrint_FAQs

 

  1. Click the Apple menu, click System Preferences, and then click Print & Scan or Printers & Scanners.
    Figure : Example of the Printers & Scanners window
     Example of the Printers & Scanners window
  2. Check if your printer name displays in the Printers list, and then do one of the following steps.
    • If your printer is listed, remove and re-add the printer to confirm it is set up for AirPrint. Click the printer name, click the minus sign to delete the printer, click the plus sign , click Add Printer or Scanner, click the printer name and then continue to the next step.
    • If your printer is not listed, click the plus sign, click Add Printer or Scanner, click the name of your printer, and then continue to the next step.
    • If your printer is not listed in the Add Printer or Scanner window, go to the Frequently asked questions in this document to resolve connection issues, try to add the printer again, and then continue to the next step.
  3. Confirm AirPrint or Secure AirPrint displays in the Use or Print Using menu, and then click Add.
    Figure : AirPrint displays in the Use menu
    Select AirPrint from the Use menu
  4. Open a document or photo, click File, and then click Print.

 

Regards,

StretchMusic

I work on behalf of HP
Regards,
StretchMusic

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