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HP Recommended
HP LaserJet Pro MFP M28w
Microsoft Windows 10 (64-bit)

install HP_LaserJet_Pro_M28_M31_Firmware_Update_20210121 offsite. No find Printer, one

Device

hp rbx load 

1 REPLY 1
HP Recommended

@VasiliyMN

 

Welcome to HP Support Community


I would like to help

 

Are you experiencing any printing / scanning issues with your printer?

 

Try updating the printer through the EWS Page

 

Print out a  Network configuration page to find the printer's IP Address and type the IP Address in the Address Box of a Browser to open the printer's EWS Page.

 

Once you enter the EWS Page look for the tab update

 

Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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