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- HP Community
- Printers
- LaserJet Printing
- hp region reset

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06-16-2026 01:52 AM
I just move from India to Mauritius and i need help with a regional reset on your Printer.
my printer is HP laserjet Pro MFP 4104fdw(17092D) Printer.
i have toner cartridges from both regions.
it is USB connected.
I have the printer full feature software and also HP app downloaded from Microsoft store.
I'm using windows 11.
Can you help me out with that?
Thanks
Solved! Go to Solution.
Accepted Solutions
06-25-2026 07:47 AM
I notified the moderator of the problem.
Changing the region code can be difficult as described here.
When an agent contacts you ensure that the agent is familiar with the OS you are using. If the agent is in a different time zone try to get one in your time zone. If that is not possible you may need to choose the best time to make a contact.
I read that only 3 or 4 region changes are allowed. It depends on which AI bot I ask.
You may need WhatsApp to work through the region reset procedure.
1. The printer should be connected using a printer USB cable to the computer.
2. You need to have the printer full feature software installed on your computer.
3. You need to have all the cartridges either from the region/country from where the printer was purchased originally or the new region/country to which you want to reset it to.
4. The cartridges must be genuine HP.
5. Make sure HP Smart App is installed.
6. If the printer is not under warranty, then the ink cartridges need to be in the warranty period.
Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
06-25-2026 07:47 AM
I notified the moderator of the problem.
Changing the region code can be difficult as described here.
When an agent contacts you ensure that the agent is familiar with the OS you are using. If the agent is in a different time zone try to get one in your time zone. If that is not possible you may need to choose the best time to make a contact.
I read that only 3 or 4 region changes are allowed. It depends on which AI bot I ask.
You may need WhatsApp to work through the region reset procedure.
1. The printer should be connected using a printer USB cable to the computer.
2. You need to have the printer full feature software installed on your computer.
3. You need to have all the cartridges either from the region/country from where the printer was purchased originally or the new region/country to which you want to reset it to.
4. The cartridges must be genuine HP.
5. Make sure HP Smart App is installed.
6. If the printer is not under warranty, then the ink cartridges need to be in the warranty period.
Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it