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Hi,
The claim code is only valid for 24 hours, a such may happen if the Web Services been enabled earlier than this time period.
Click the Web Services icon on your printer (the top-left icon on the screen) and click on Settings.
Click on Remove Web Services and Confirm.
Next click the Web Services icon again and follow the steps to re-enable it.
A new information sheet will be printed automatically, it may take several minutes with no prompt on the screen.
Now try adding the device to the HP Conencted site by using the new claim code.
Regards,
Shlomi
Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
HP Recommended
Hi,
The claim code is only valid for 24 hours, a such may happen if the Web Services been enabled earlier than this time period.
Click the Web Services icon on your printer (the top-left icon on the screen) and click on Settings.
Click on Remove Web Services and Confirm.
Next click the Web Services icon again and follow the steps to re-enable it.
A new information sheet will be printed automatically, it may take several minutes with no prompt on the screen.
Now try adding the device to the HP Conencted site by using the new claim code.
Regards,
Shlomi
Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
1
0
0
HP Recommended
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