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‎11-09-2017 07:00 PM

HP Recommended
Product: Laser Jet 1020
Operating System: Microsoft Windows 7 (64-bit)

laser jet 1020 prints one page plus sends a blank page a total of two pages should only be one printed page.

It sends the blank page after the printed page. I have uninstalled and reinstalled the current drivers from HP support site. I have also run the diagnostic utility, reads all is working properly. I am using Standard Letter size, 20 weight, 96 Bright, Printing Paper. The printer cartridge is NOT new, started this problem after several copies have been printed. Could the cartridge be the problem ? Never had this happen before. Any help is appreciated, Thank You.

1 ACCEPTED SOLUTION

Accepted Solutions

‎11-10-2017 06:36 PM

HP Recommended

I would clean the paper feed roller and make sure it is not maybe slipping on the paper when feeding.It could be that it slips and the machine thinks it did not feed the first time and retry the print.Hope this helps.

I am A certified Copier Technician.
It is so nice to give some help where possible and the forum is a great idea Thank You.Sometimes a picture speaks louder than words to find a solution.Should you find my help use full just give some credit for my effort please.
.Thank You.Copier-Pro
If you found this post helpful, you can let others know and also show your appreciation by clicking the “Accept as Solution”button, “Thumbs up" button!

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I'M NOT AN HP EMPLOYEE AND DO ANSWER THESE QUESTION ON MY OWN BEHALF.
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View solution in original post

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2 REPLIES 2

‎11-10-2017 06:36 PM

HP Recommended

I would clean the paper feed roller and make sure it is not maybe slipping on the paper when feeding.It could be that it slips and the machine thinks it did not feed the first time and retry the print.Hope this helps.

I am A certified Copier Technician.
It is so nice to give some help where possible and the forum is a great idea Thank You.Sometimes a picture speaks louder than words to find a solution.Should you find my help use full just give some credit for my effort please.
.Thank You.Copier-Pro
If you found this post helpful, you can let others know and also show your appreciation by clicking the “Accept as Solution”button, “Thumbs up" button!

#################################################################
I'M NOT AN HP EMPLOYEE AND DO ANSWER THESE QUESTION ON MY OWN BEHALF.
#################################################################
Was this reply helpful? Yes No

‎11-13-2017 07:38 PM

HP Recommended

Thank You, This seems to have solved my problem, Your Time and Experience are Appreciated.

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