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‎06-01-2016 03:43 AM

HP Recommended
Product: Laserjet 1606dn
Operating System: Microsoft Windows 10 (64-bit)

I am trying to install using hp_LJP1100_P1560_P1600_Full_Solution-v20120831-50157036_SMO.exe - the installer looks for and finds the printer - I select the printer and click Next but the installer then hangs (not responding). We have ither Win 10 computers here with the installation working fine.

Printer found.PNG

 

Can you help?

1 ACCEPTED SOLUTION

Accepted Solutions

‎06-01-2016 09:51 AM

HP Recommended

Many thanks - printer installed and working - no more wasted time!

View solution in original post

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2 REPLIES 2

‎06-01-2016 07:44 AM

HP Recommended

Hello Patrick_Tuite 

 

Based on your picture it seems that the printer already has an IP address if thats the case you can always go to the control panel then devices and printer and choose the option add a printer and follow the wizard to get the printer installed there is so pre-loaded drivers on windows that you could use to get the printer install without using the current driver that you have. 

 

 

Although I am an HP employee, I am speaking for myself and not for HP.

Say thanks by clicking the Kudos Thumbs Up to the right in the post.
If my post resolved your problem, please mark it as an Accepted Solution .
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‎06-01-2016 09:51 AM

HP Recommended

Many thanks - printer installed and working - no more wasted time!

Was this reply helpful? Yes No
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