laserjet m402n keeps prompting for job storage

[gramey530]

We have this model as a network printer and it keeps givin prompts and prints this school year for us to insert a flash drive to use job storage.  We are not interested in this feature and not sure why it keeps prompting this when it has never been used. 

[Imagenet_Tech]

Hello, one thing you can try is turning off the job storage mode. To do this you will have to right click on the printer in devices and printers, select preferences, and under the job storage tab you can check to see if "Job Storage Mode" is set to off. If not, change it to off and try to print again to see if that changes anything.

Hope this helps....

[eddietheperson]

Same thing happening here. I did as suggested, the setting was already correct. Any other suggestions? I'm updating the printer driver. Printer connected via network, static IP.

[SRuzMI]

I have the same issue the setting is set to disabled - static IP drivers are current.  Any suggestions?

[Jacky-D]

Hello @SRuzMI ,

Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue by clicking here.
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[eddietheperson]

Did you browse to the printer settings using it's IP, System > Job Storage Setup > Job Storage OFF

[Repairatrooper]

You are getting this error because one of your users has set their driver to job storage. If printers are pushed out via a print server, diable this function in the driver and your problem will be solved.