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HP Recommended
laserjet p2015n
Microsoft Windows 10 (64-bit)

dears,

 

i have an old printer hp laserjet p2015n i cant rember the ip given to it i cant connect it via usb , can you please tell me how can i access the web interface to set anew ip for the printer , or can you suggest a utility or a program that help me setup a new ip for the printer .

 

thank you.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

turn the printer off. Unplug the usb cable. Plug in the network cable. Turn the printer on. Give it a few mins to acquire your network settings. Then print a network config page to get the IP that the printer has now.

 

Configuration page

The Configuration page lists current settings and properties of the printer. It also contains a status

log report. You can print a Configuration page from the following locations:

Printer control panel. Press the Go button until the Ready and Error lights start blinking, and

then release the Go button.

 

You also have to have a matching IP in your print driver properties "ports" tab- so you may want to double check that.

I am not a HP employee. I am a service tech on these forums researching topics and offering my best guess to aide in your troubleshooting.

View solution in original post

1 REPLY 1
HP Recommended

turn the printer off. Unplug the usb cable. Plug in the network cable. Turn the printer on. Give it a few mins to acquire your network settings. Then print a network config page to get the IP that the printer has now.

 

Configuration page

The Configuration page lists current settings and properties of the printer. It also contains a status

log report. You can print a Configuration page from the following locations:

Printer control panel. Press the Go button until the Ready and Error lights start blinking, and

then release the Go button.

 

You also have to have a matching IP in your print driver properties "ports" tab- so you may want to double check that.

I am not a HP employee. I am a service tech on these forums researching topics and offering my best guess to aide in your troubleshooting.
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