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- HP Community
- Printers
- LaserJet Printing
- Re: laserjet pro200 m276nw device error

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11-01-2018 12:00 PM
When I try to print, one sheet will print then it will start cleaning. Once cleaning mode is over, the screen will display "Device Error". This happens every single time, after every single page printed. It has become unbearable. I have tried the solutions that i have found on the forums. Firmware and Driver updates, shutting off the printer, pulling the plug on the printer (on both ends) after removing the cartridges, power draining, etc. Nothing has helped. I want to avoid purchasing a new printer, but I'm almost at my wits end with this one.
11-03-2018 11:32 AM - edited 11-03-2018 11:38 AM
Welcome to HP Forums. This is a great place to get support, find answers and tips.
I have gone through your Post and I appreciate all your efforts and expertise in troubleshooting this issue
I suggest we perform an NVRAM Reset
Since these steps are specific to your printer mode, I will be sending you the instructions in a private message
Please check your private message icon on the upper right corner of your HP Forums profile.
Next to your profile Name, you should see a little blue envelope
Thank you
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
KrazyToad
I Am An HP Employee
11-03-2018 05:26 PM - edited 11-03-2018 05:27 PM
Thanks for keeping me posted
I have sent you a private message with the next course of action
Thank you
KrazyToad
I Am An HP Employee
11-21-2018 11:14 PM
I have exactly the same problem with my printer, same model Laserjet Pro 200 m276nw. I have carried out the full reset and NVRAM steps, changed paper weight (paper type) but no avail.
This is very frustrating as the cleaning cycle runs after every page printed and my wife needs this printer for her business.
KrazyToad would you mind sending me more options to try?
thanks
11-22-2018 03:56 AM
Most of the time it's caused by so called sticky solenoid.
There're two of them one for paper input and another for iTB motor control.
If it is the case you need to take M276 apart to fix them.
The paper input one seats at bottom right side of the machine and it controls the pick-up roller's turning, the iTB motor control one seats at top right side coner.
Not an easy job to do and you'll need a service manual which can be found by google.
Sticky Solenoids
http://westhillprinters.blogspot.com/2011/12/sticky-solenoids.html