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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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What type of port is the driver connecting with. Windows 10 often uses a WSD driver but these have been problematic and printers often drop off when they run out of paper or go to sleep and the system does not detect when they are no longer in an error state. If the port is WSD then you want to change and use a standard TCP/IP for the driver. You can change this without uninstalling the driver. On the PC, go to control panel>devices and printers and right click the icon for your printer and select printer properties from the drop down menu. Then find the port tab, click add new port and create a new TCP/IP port using the IP address of the printer.
If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
HP Recommended
What type of port is the driver connecting with. Windows 10 often uses a WSD driver but these have been problematic and printers often drop off when they run out of paper or go to sleep and the system does not detect when they are no longer in an error state. If the port is WSD then you want to change and use a standard TCP/IP for the driver. You can change this without uninstalling the driver. On the PC, go to control panel>devices and printers and right click the icon for your printer and select printer properties from the drop down menu. Then find the port tab, click add new port and create a new TCP/IP port using the IP address of the printer.
If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
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0
HP Recommended
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