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M277dw
Microsoft Windows 10 (64-bit)

During initialial printer setup I accidentally entered the wrong location (country).  There does not seem to be any way to update that setting through the touch screen UI or the web interface.  Is there a way to force the printer to go through the initial setup steps (picking language/location)?  Restoring factory defaults does not affect the location setting.

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @gstroud99,

 

Welcome to the HP Community,

 

I understand you are looking to change the country on your HP Color LaserJet Pro MFP M277dw. 

 

I have sent you a private message with details on how to perform a special reset that will allow you to re-setup the printer.

 

I hope this helps.

 

If this helps show appreciation for my reply by hitting the thumbs up below

 

Click the "Accept as Solution" button if I have helped you reach a solution.

MarcelusWallace

I work on behalf of HP

★Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
★Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping!

View solution in original post

3 REPLIES 3
HP Recommended

Hi @gstroud99,

 

Welcome to the HP Community,

 

I understand you are looking to change the country on your HP Color LaserJet Pro MFP M277dw. 

 

I have sent you a private message with details on how to perform a special reset that will allow you to re-setup the printer.

 

I hope this helps.

 

If this helps show appreciation for my reply by hitting the thumbs up below

 

Click the "Accept as Solution" button if I have helped you reach a solution.

MarcelusWallace

I work on behalf of HP

★Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
★Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping!

HP Recommended
I too managed to accidentally click the wrong country in the location. Can you please point me in the right direction
HP Recommended

I have also managed to enter the incorrect country! Please could you also let me know what I have to do to correct this?

 

Thank you!

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