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HP Color Laserjet Pro mfp m177fw
macOS 14.0 Sonoma

I have a teacher with an MBA running Sonoma.  When I try to add the printer using AirPrint or HP Jetdirect, neither one of them is apply the correct driver.  If I try to manually add the driver using CUPs, this printer is not there. 

 

 I need to find a correct driver for this particular printer that supports macOS Sonoma and higher.  

1 REPLY 1
HP Recommended

Hi @pfisher 

 

Welcome to the HP Support Community! We're here to help you get back up and running.

 

Thank you for sharing the details. I understand that when attempting to add the printer on macOS Sonoma, AirPrint and HP Jetdirect are not applying the correct driver, and the manual CUPs option does not list this printer. I appreciate that you’ve already tried multiple methods to get the driver applied.

 

To guide you further, could you confirm the exact HP printer model you are working with? Additionally, it would help to know whether the printer is connected via USB or network, and if any drivers were previously installed on this Mac for the same printer.

 

With these details, we can identify the correct driver path that supports macOS Sonoma and higher.

 

 

We're looking forward to helping you get back up and running! 

 

Regards, 

Hawks_Eye

 

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