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‎04-30-2026 07:05 PM

HP Recommended

durig start up get D2000000 on blue screen

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2 REPLIES 2

‎05-02-2026 08:08 AM

HP Recommended

Hi @goirish72,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

Thank you for reaching out. To help you accurately with the D2000000 blue screen error, could you please confirm the exact model of your HP printer?

The steps can vary depending on the model, so having the correct printer details will help us provide the right solution.

If possible, please also share:

  • A photo of the error screen 
  • When exactly this appears (on startup, while printing, etc.) 


Once we have the model details, we’ll guide you with the exact steps to resolve this.

We’re here to help.

 

Take care and have an amazing day!

I'm an HP Employee.


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‎05-05-2026 11:42 AM

HP Recommended

Color Laser Jet Pro MFP M479fdw is the model, i am work, printer is at home.  on startup after a real long time with the hp logo, it sometime goes to the copy print screen then after awhile it goes to a blue screen with what looks like a big start button with a message like DB557348 (just yesterday) and then it freezes. i do not know haw to send you a picture.  goirish72

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