my printer Hp Laserjet M1132 MFP shows an Error 8 on the screen, what should i do. Thanks.

[ADEGOKE]

Hi. my printer Hp Laserjet M1132 MFP shows an Error 8 on the screen, what should i do.

Thanks.

[Jeet_singh]

Hi @ADEGOKE,

Thank you for visiting the HP Forums! A great place where you can find solutions for your issues with help from the community! I came across your post and wanted to assist you. I understand you are getting an error on your HP LaserJet printer. Don't worry as I have a few suggestions which should help you resolve this issue.

The error E8 means, "The product has experienced a fatal error from which it cannot recover." I believe that when you turn on the device, it moves the scanner carriage. If this movement isn't possible then the  device fails with E8 error.

Source: Interpret control-panel light patterns .

The cause of the irregularity could be software based, or there is a break in the scanner motor connection, or the problem could be the motor itself and last the mechanism may have stalled. All problems had ready answers: reimage repair tools for the software and manual repairs or maintenance for failure attributed to mechanical parts of the printer.

However, the most likely culprit is staged mechanically because of the expected wear and tear of the parts. Or dust had accumulated on the sensitive mechanical arms and rubber rollers that results in limited movement and stalling eventually. Cleaning and maintenance will most likely resolve the issues behind the e8 error light signal.

Follow the cleaning and maintenance procedure detailed below.

1. Place the hp laser jet pro m1132 printer over a sturdy workbench, possibly in a well-lighted and ventilated area. A screw driver, a clean rag and alcohol will be needed.
2. Open the main printer cover and the smaller inner over.
3. Unlock the ink cartridge lever, hold the handle and pull it out.
4. Look for the printer roller, unclip from the holder.
5. Hold the roller and clean with the rag damped with alcohol, allow it to dry. This needs thorough cleaning to remove dust, accumulated ink and other substances that coat the surface.
6. Clip the roller back to the printer holder, correct reinstallation should produce a distinct click as the roller sets into position.
7. Turn the printer sideways and look for the jack at the back, remove the two nuts and pull the jack out.
8. Clean the black printer roller inside and all the other parts, then reinstall back the jack using the nuts previously taken out.
9. Reinstall the ink cartridge back lock the lever down to hold it securely.
10. Close the printer and power up. If the error lights still blink, open-up the scanner cover and look for the drive gears.
11. Apply oil on the drive gears and close the scanner.
12. Power-up the printer again.

The process above should have resolved the issues of the hp laserjet pro m1132 E8 error lights. Cleaning and periodic maintenance is what is required to prevent the issue from recurring in the future. Remember that the scanner carriage slides along rails and if not properly maintained it stalls resulting in the e8 error lights. A similar thing happens to the rubber rollers that becomes ineffective if friction is not maintained due to a dirt coated surface.

I would do a hard reset to see if that will resolve the issue.
Leave the printer on and unplug the power cable from the printer and wall outlet for 60 seconds.
Then reconnect the power cable to the printer and wall outlet rather than a surge protector.
This ensures the printer is receiving full power and may help this situation.

If the issue persists, I would personally suggest this could be a possible hardware failure. I would recommend you contact our HP phone support for available service related options.

HP Technical Support can be reached by clicking on the following link: http://h22207.www2.hp.com/us-en/?openCLC=true

(1) Once the support page opens please select the country in which you're located. Next, enter your HP model number on the right.

(2) Next, choose the 'Contact Support' tab at the top and scroll down to the bottom of the 'HP Support- Contact' page to fill out the form provided with your contact information.

(3) Once completed click the 'Show Options' icon on the bottom right.

(4) Lastly, scroll down to the bottom of the page and select 'Get the phone number.' A case number and phone number will now populate for you.

Hope this helps, for any further queries reply to the post and feel free to join us again

Feel free to post your query for any other assistance as well,

It's been a pleasure interacting with you and I hope you have a good day ahead.

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Regards,