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‎01-10-2020 12:41 PM

HP Recommended
Product: Laserjet M201dw
Operating System: Microsoft Windows 7 (64-bit)

Printer stopped connecting to wireless network.  Tried for days now to get it to connect without success

1 REPLY 1

‎01-13-2020 12:40 PM - edited ‎01-13-2020 12:41 PM

HP Recommended

@relen

 

Welcome to the HP Support Community.

 

Let's reset the Printer:

 

1. On the product control panel, press the OK button to open the menus. 2. Open the following menus: ● Service ● Restore Defaults The product automatically restarts.

 

Once done, try connecting the Printer to the Wi-Fi.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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