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‎03-29-2020 09:03 PM

HP Recommended
Product: hp neverstop 1200 laser printer, new

bought a new printer, laser neverstop 1200, trying to fill toner catridge for the first time. unable to rotate it to 180 degrees as advised, what should i do.

2 REPLIES 2

‎04-02-2020 05:23 AM

HP Recommended

Hi @snawaz56, I understand you are trying to refill the ink toner.

 

Kindly follow the steps mentioned in this document to know how to do it.

This document also contains a video for better understanding.

 

Welcome to the HP Support Community. 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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‎05-03-2020 09:56 PM

HP Recommended

Please ensure your printer is powered on before inserting the toner reload kit.

 

Useful video on how to properly reload the refill kit.

“I am an HP employee”
Reload Toner | HP Neverstop Laser 1000/MFP 1200, HP Laser NS 1020/MFP 1005 Printers | @HPSupport
Reload Toner | HP Neverstop Laser 1000/MFP 1200, HP Laser NS 1020/MFP 1005 Printers | @HPSupport
youtube.com/watch?v=HdCG1GzB_KQ
This video has been updated: https://youtu.be/tU4PVHz-LmA Learn how to reload toner using a toner reload kit in HP Neverstop Laser 1000/MFP 1200, HP Laser NS 1020/MFP 1005 printer series. For other helpful videos go to https://youtube.com/hpsupport. More support options for your HP device are ...
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